End-to-end language support for Hospitals, clinics, health-tech startups, insurers, pharma/biotech, medical device & IVD brands, NGOs, and wellness providers targeting Vietnamese patients and HCPs.
Site types we handle
Corporate & hospital websites, specialty clinic microsites
Patient portals, appointment/booking flows, telehealth UX
Health-education hubs, symptom checkers, FAQs
Service pages, doctor bios, blog/insight articles, press/news
Insurance plans & benefits, provider directories
Device/IVD product pages, IFU/eIFU access pages, UDI notes
Landing pages & performance ads (Google/Facebook/LinkedIn)
Our translation quality workflow (TEP/LQA)
Quality & compliance
- ISO-aligned TEP workflow (Translation → Editing → Proofreading) with medical linguists
- SME review for high-risk claims (clinician/biomed)
- Plain-language checks for patient content; consistent tone/register for HCP pages
- Privacy & safety aware: HIPAA/GDPR principles, PHI minimization, least-privilege access
- Alignment to payer/regulatory phrasing where required (MOH notices, disclaimers)
SEO & internationalization (i18n)
- Medical keyword research (EN↔VI) + meta titles/descriptions
- Hreflang and locale-appropriate date/number formats
- Terminology management (MedDRA/WHO-DD awareness when relevant)
- Style guides for HCP vs. patient voice; consistency across campaigns
CMS & engineering support
- Direct work in WordPress, Drupal, Sitecore, Adobe Experience Manager, Webflow, headless (Contentful/Sanity/Strapi)
- String-based workflows (JSON/YAML/RESX/PO), TM leverage, placeholder & truncation checks
- Accessibility: WCAG copy practices, alt text & ARIA label guidance
- Media/DTP: banners, infographics, SVG, IDML/INDD
Data protection & security
- Confidentiality NDAs on request; least-privilege access.
- Encrypted at rest/in transit, secure portals for file exchange.
- PHI redaction workflows when needed.
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FAQs
URL(s)/sitemap or string export, CMS access level (if any)
Target audience (patient/HCP/mixed), voice & branding guides
SEO targets/keywords (if available)
Go-live date and deployment workflow (staging/production)
Core: EN ↔ VI.
Also available: CN, JA, KO, TH, ID, MS, FR, DE, ES, AR.
Therapeutic expertise: oncology, cardiometabolic, CNS, ID, OB/GYN, pediatrics, radiology, dental, rehab, IVD & med-device.
Medical copywriting & transcreation (campaigns/ads)
Linguistic UX review for forms/booking/telehealth flows
Ongoing localization retainer for blog/updates
Image localization (banners, diagrams, infographics)
Print- and submission-ready files (Word, PowerPoint, Excel, IDML/INDD, PDF forms, XLIFF, JSON/RESX, HTML).
Layout engineering for right-to-left scripts and double-byte fonts; line-break control, pagination, tables, forms, signature blocks.
Short patient leaflets (2–6 pages): 24–48h.
Protocol/IB chapters: scheduled by wordcount & review cycles.
Rush & weekend coverage available.
Marked-up file (Tracked Changes), Issue Log with severity/rationale, Scorecard, Change glossary, final clean file, and recommendations (e.g., style/guideline updates).