Sales and Marketing Department
1. Marketer
Vietnamese name: Nhân viên Marketing
Role: Marketers are responsible for developing advertising and promotion programs for the hotel. Their goal is to attract potential customers for the hotel.
2. Sales Executive
Vietnamese name: Nhân viên kinh doanh
Role: Sales Executives are responsible for finding customers to sell hotel products and services. In the hospitality industry, Sales Executives are divided into several categories depending on the customers they deal with or the products they sell:
- Corporate Sales Executive: Sales Executives whose target customers are businesses and companies.
- Travel agent (TA) Sales Executive: Sales Executives working mainly for customers who are travel companies and travel agencies.
- Online Sales Executive: Sales Executives specialized in approaching customers and providing hotel products and services online, through social networks and hotel websites.
- Banquet Sales Executive: Sales Executives specialized in activities such as seminars, conferences, events, etc.
- Membership Sales Executive: Sales Executives specialized in provision of services and facilities such as: spa, gym, casino, restaurant, etc.
Finance and accounting department
3. General Accountant
Vietnamese name: Nhân viên kế toán tổng hợp
Role: The general accountant is responsible for assisting the chief accountant in overseeing accounting and financial matters in the hotel.
4. Debt Accountant
Vietnamese name: Nhân viên kế toán công nợ
Role: Debt accountants are responsible for monitoring and managing the hotel’s debts and directly participating in the collection of due, overdue and old debts.
5. Night Auditor
Vietnamese name: Nhân viên kiểm toán đêm
Role: Night Auditors are responsible for checking all day transactions, room revenue, booking rate and other statistical reports of the hotel.
6. Cashkeeper
Vietnamese name: Nhân viên thủ quỹ
Role: Cashkeeper is responsible for assisting the chief accountant in managing issues related to cash receipts and payments in the hotel.
7. Purchaser
Vietnamese name: Nhân viên mua sắm
Role: Purchasers are responsible for evaluating suppliers, negotiating contracts, preparing reports and procurement documents necessary for the normal business operations of the hotel.
Above is a list of Sales and Marketing positions and their respective Vietnamese translations. You can learn more about other positions and Vietnamese names in other articles in our series Vietnamese Names and Roles in Hotels.